Standard Bank - Prestige Account

I have been a customer with Standard Bank for over 15 years. And the service goes from bad to worse with every year that goes by, and every time I have to call into their call centres for assistance. I currently have a Prestige package with them, and above the standard R169 service fee per month, I have been slaughtered with a Finance Charge of approximately R450 and a Cash Finance Charge of nearly R600 PER MONTH. I have called in several times, and the best excuse they can provide is that I am not meant to withdraw money from credit card, or do efts. It’s only meant to use for swiping.

I would definitely NOT encourage people to sign up with them for these products especially seeing as though they do not have the support structure to support their customers.

Thoroughly disgusted at the ****************.