LL
Lerato L
1 reviews | Active since Jun 2021
08 Feb 2024, 16:40
Standard bank prestige
As a prestige banker standard bank keeps on failing me as a client, at first they blocked my credit card without my consent and I was charged my subscription fee of the service they did not render and recently I was charged again and their argument was communication were made to their client and as a client I haven't received such communication. What is it that we are paying for exactly??? on top of the monthly fee that we are paying for being a prestige banker. I keep on wasting my airtime calling them and still they don't resolve my case... You deserve 0 rating PERIOD!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
08 Feb 2024, 16:55Dear Lerato,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Feb 2024, 16:55
Official
Dear Lerato,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
09 Feb 2024, 12:08Dear Lerato,
We would like to thank you for giving us the opportunity to assist in resolving your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
We look forward in assisting you.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to assist in resolving your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
We look forward in assisting you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Feb 2024, 12:08
Official
Dear Lerato,
We would like to thank you for giving us the opportunity to assist in resolving your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
We look forward in assisting you.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to assist in resolving your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
We look forward in assisting you.
Kindest regards,
Standard Bank Hello Peter Team
***