Standard Bank Prepaid electricity

<p>On the 24 November 2016,I bought prepaid electricity from standard bank internent services and I did not receive the voucher by sms as usual.I called standard bank and they refered me to standard bank autoserve(***) and they gave me an invalid voucher number over the phone.</p> <p> </p> <p>Since then,I have been calling them and they are now reffering me to municipality.I spoke to Dikeledi Leduma ********** who promised to assist before 12:30 today .I called again and Collen told me that I did not pay for the electricity.</p> <p>I have run out of electricity in my house and my wife is pregnant and should anything affect our inborn baby due to poor service from standard bank,They must be held liable</p> <p> </p>