LR
Lehlohonolo R

1 reviews | Active since Nov 2023

15 Nov 2023, 16:46

Standard Bank Powercuve

Good day,. In the month of July my credit score was affected by an enquiry of done by a department from institution. Please remove it ASAP as it is reflecting negatively and affecting profile.

Please attend to this pressing issue with urgency.

Thank you.

0
Replies (2)
Standard Bank
Standard Bank's reply15 Nov 2023, 16:52
Official
Hi Lehlohonolo

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply27 Nov 2023, 16:30
Official
Hi Lehlohonolo

We hope you're well.  We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience.  In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.  Kindest regards, Standard Bank Social Media Team