TM
Tsholofelo M

1 reviews | Active since Jan 2017

10 Feb 2023, 14:32

Standard Bank powercurve or personal loan

I received an sms on 03/02/2022 regarding a personal loan application which is in process and awaiting outstanding documents. Today when I checked my credit report there’s an enquiry made by Standard Bank powercurve. I have never app**** for a loan nor a credit product from Standard Bank. I called making an enquiry regarding the above, no one could answer.

0
Replies (3)
Standard Bank
Standard Bank's reply10 Feb 2023, 15:10
Official
Dear Tsholofelo

We sincerely regret that it took us so long to react to your concern. Regarding the Power Curve problem that has been brought to our attention, we have asked our Help Center for their opinion.

Please check your emails to find he suggested outcome on this matter.

Should you need any further assistance, we’re always here to help. 

Kindest regards, 
Standard Bank Hello Peter Team 
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TM
Tsholofelo M's update23 Feb 2023, 05:52
Reviewer Update
Hi Standard Bank team

No email was sent to me, kindly remove the enquiry on my profile

Regards

Primrose
Standard Bank
Standard Bank's reply23 Feb 2023, 07:26
Official
Good Day Tsholofelo

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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