nN
neo N

1 reviews | Active since Aug 2020

21 Feb 2023, 16:19

standard bank power curve unauthorized enquiry

standard bank power curve unauthorized enquiry, please note that i have had back and forth with this matter and weeks later my issue still hasn't been resolved. iv advised countless time that i will keep logging these reviews untill they sort this out, not me.

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Replies (1)
Standard Bank
Standard Bank's reply21 Feb 2023, 16:36
Official
Dear Neo

Thank you for reaching out to us. 

Kindly note that the Bureau have been made aware of this issue that has affected a number of clients. 

We have been informed that in order to have this corrected, clients who have not app**** for any products with us must flag this with the bureau.

To process this request, the bank would require the client's written permission, and once this consent has been given, the bureau will still have the listing indicating that The Bank inquired on behalf of the client. 

To avoid this, the bureau must take direct action to avoid leaving any further footprints.

We are confident that the information presented will be received correctly.

 Kindest regards, 
Standard Bank Hello Peter Team