MT
Mike T
1 reviews | Active since Jan 2011
07 Sept 2021, 13:48
Standard Bank - POPI - who is she and what does she want ?
Worst Bank ever Not a customer - but obviously a customer gave them the wrong cellphone number - MY number, and they keep on phoning for MRS Albertein - and obviously this person owes them money - but please get the message !!!!! YOU HAVE THE WRONG NUMBER. Where is your POPI compliancy - I have now requested multiple times for my number to be removed from your system, and it is being ignored - please provide me with your compliance officers contact details.
I have never been a customer - and will definitely NEVER be a customer.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
08 Sept 2021, 01:09Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's reply08 Sept 2021, 01:09
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
MT
Mike T's updateReviewer Update
10 Sept 2021, 15:45FFS - more calls, please just crawl into a hole and die
MT
Mike T's update10 Sept 2021, 15:45
Reviewer Update
FFS - more calls, please just crawl into a hole and die
MT
Mike T's updateReviewer Update
10 Sept 2021, 15:54Just spent 30min the phone being transferred from 1 department to the next - and the one department is more useless than the next.
Please provide me with the contact details of someone that can resolve this - NOT a generic copy and part reply with ***x as number
Please provide me with the contact details of someone that can resolve this - NOT a generic copy and part reply with ***x as number
MT
Mike T's update10 Sept 2021, 15:54
Reviewer Update
Just spent 30min the phone being transferred from 1 department to the next - and the one department is more useless than the next.
Please provide me with the contact details of someone that can resolve this - NOT a generic copy and part reply with ***x as number
Please provide me with the contact details of someone that can resolve this - NOT a generic copy and part reply with ***x as number