GV
Glenville V

1 reviews | Active since Apr 2021

15 Apr 2021, 13:16

STANDARD BANK POOREST SERVICE AND CHARGE FOR SERVICE YOU NOT GETTING

WE HAD A BUSSINESS ACCOUNT THAT HAD BEEN CLOSED SINCE 2019 ALL THE OUTSTANDING MONIES OWED WAS WRITTEN OF BY STANDARD BANK THE ACCOUNT SHOWED( R0) BALANCE. A COMPANY THAT WE CONTRACT FOR BY MISTAKE TRANSFERRED MONEY INTO THE STANDARD BANK ACCOUNT. INSTEAD OF REVERSING THE THE MONEY THEY(STANDARD BANK) KEPT THE MONEY MADE US OPEN A NEW BUSSINESS ACCOUNT MADE US THINK THEY GOING TO TRANSFER THE MONEY IN THEY NEW ACCOUNT THEN CAME THE SURPRICE THEY KEEPING HALF OF THE MONEY FOR THE OUTSTANDING FEES THAT WAS WRITTEN OFFTHEY ALSO CHARGED US FOR OVERDRAFT FEES WHICH OUR COMPANY NEVER HAD. WE HAVE DOCUMENT TO PROOF

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Replies (1)
Standard Bank
Standard Bank's reply16 Apr 2021, 02:30
Official
Dear  Glenville Vragom 

Thank you for posting your comment. 
  
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
  
We apologize for the inconvenience and undue frustration, this has caused.  
  
We greatly appreciate your continued support  
  
Kind regards 
  
Complaint Resolution Centre
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