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Gary H
1 reviews | Active since Jul 2015
02 Dec 2023, 14:02
Standard bank poor sevice
Everyone should know that if cash is deposited for you at the banks ATM and it just shuts down after taking the money it will take 5 days to credit your account ,as it's my salary ,I cannot pay any account, when phoning the bank they were quite unmoved and unsympathetic. If any of this banks staff were not paid on pay day ,all hell will break loose,public deserve the same urgency as the staff would get if they were not paid.
Helpful (0)
Replies (10)0
Replies (10)
Standard Bank's replyOfficial
02 Dec 2023, 14:14Hi Gary
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply02 Dec 2023, 14:14
Official
Hi Gary
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
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Gary H's updateReviewer Update
02 Dec 2023, 14:33If the matter is in the right hands ,my money will be credited by end of today,just as if it was one of your own not being paid
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Gary H's update02 Dec 2023, 14:33
Reviewer Update
If the matter is in the right hands ,my money will be credited by end of today,just as if it was one of your own not being paid
Standard Bank's replyOfficial
02 Dec 2023, 14:53Hi Gary
Please allow our team to look into the matter and we will provide feedback during working business days.
Kindest regards,
Please allow our team to look into the matter and we will provide feedback during working business days.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply02 Dec 2023, 14:53
Official
Hi Gary
Please allow our team to look into the matter and we will provide feedback during working business days.
Kindest regards,
Please allow our team to look into the matter and we will provide feedback during working business days.
Kindest regards,
Standard Bank Hello Peter Team
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Gary H's updateReviewer Update
02 Dec 2023, 15:20It's not what would be said to one of your own if she never got paid what do I do in the meantime.
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Gary H's update02 Dec 2023, 15:20
Reviewer Update
It's not what would be said to one of your own if she never got paid what do I do in the meantime.
Standard Bank's replyOfficial
02 Dec 2023, 15:23Standard Bank's reply02 Dec 2023, 15:23
Official
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Gary H's updateReviewer Update
04 Dec 2023, 18:05It's Monday evening know and still not been paid ,Standard Bank are not interested in there customers ,because it seems there staff take preference
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Gary H's update04 Dec 2023, 18:05
Reviewer Update
It's Monday evening know and still not been paid ,Standard Bank are not interested in there customers ,because it seems there staff take preference
Standard Bank's replyOfficial
05 Dec 2023, 07:02Hi Gary
We apologise for the delay getting back to you. We will follow up and provide feedback.
We apologise for the delay getting back to you. We will follow up and provide feedback.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply05 Dec 2023, 07:02
Official
Hi Gary
We apologise for the delay getting back to you. We will follow up and provide feedback.
We apologise for the delay getting back to you. We will follow up and provide feedback.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
07 Dec 2023, 08:33Hi Gary
We appreciate you taking our call. We are grateful that you gave us the chance to make your time with us enjoyable. We are delighted we could help, and our staff has reassured us that the issue has been handled to your satisfaction.
We are always available to assist you if you require any additional help.
We appreciate you taking our call. We are grateful that you gave us the chance to make your time with us enjoyable. We are delighted we could help, and our staff has reassured us that the issue has been handled to your satisfaction.
We are always available to assist you if you require any additional help.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply07 Dec 2023, 08:33
Official
Hi Gary
We appreciate you taking our call. We are grateful that you gave us the chance to make your time with us enjoyable. We are delighted we could help, and our staff has reassured us that the issue has been handled to your satisfaction.
We are always available to assist you if you require any additional help.
We appreciate you taking our call. We are grateful that you gave us the chance to make your time with us enjoyable. We are delighted we could help, and our staff has reassured us that the issue has been handled to your satisfaction.
We are always available to assist you if you require any additional help.
Kindest regards,
Standard Bank Hello Peter Team
GH
Gary H's updateReviewer Update
25 Sept 2024, 09:05There is no assistance, does the bank see how many bad complaints they have other than mine ,they need to look at themselves
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Gary H's update25 Sept 2024, 09:05
Reviewer Update
There is no assistance, does the bank see how many bad complaints they have other than mine ,they need to look at themselves
Standard Bank's replyOfficial
27 Sept 2024, 08:51Dear Gary
We will follow up with our team.
We will be in touch with further feedback.
We will follow up with our team.
We will be in touch with further feedback.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply27 Sept 2024, 08:51
Official
Dear Gary
We will follow up with our team.
We will be in touch with further feedback.
We will follow up with our team.
We will be in touch with further feedback.
Kindest regards,
Standard Bank Hello Peter Team