PN
Pfano N

1 reviews | Active since Aug 2017

27 Aug 2024, 13:22

Standard Bank poor service once more!!!!

Standard Bank!!! Once more I have to complain on this platform regarding your poor service!!!!!!

1) why was my account not closed?! It’s been over a year??! 2) Reversal of R7k funds back into my Investec Bank Account.

No resolution reached regardless of being on a call with the bank for over 45 minutes, utilising my resources.

*** Call Me ASAP

Regards, Pfano

0
Replies (3)
Standard Bank
Standard Bank's reply27 Aug 2024, 13:33
Official
Dear Pfano, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
PN
Pfano N's update27 Aug 2024, 13:38
Reviewer Update
Very quick response on public platforms. Please take up this complaint with your mobile services/complaints department as I have also logged a complaint there!!
PN
Pfano N's update27 Aug 2024, 13:42
Reviewer Update
Case number ***2