STANDARD BANK - POOR SERVICE (MAKE SURE YOU RECORD YOUR PHONE CALL AS PROOF OF YOUR EXPERIENCE)

Hi Everyone,

I strongly suggest when making calls to any service provider that you record the phone call. There are apps on the Play Store that you can use example CALL RECORDER.

The service from Standard has decreased tremendously and i personally have never experienced this before. Whilst calling the Credit Department the call was dropped 3 times whilst talking to the consultant. At which point on the 4th phone call i asked to speak a Manager on duty and recorded the conversation. I was told that this will be looked into and gave them as much information about the Consultants that assisted me at the time. To date no one has called with Feedback.