CM
Clever M
1 reviews | Active since Aug 2022
21 Jun 2023, 11:24
STANDARD BANK POOR SERVICE, INFACT NO SERVICE AT ALL !!!
Poor service, I simply need to apply for a credit card for my business, i went to the Pinetown Branch, they told me I have to be assisted by private banker, his name is Drizal Crouch and does not respond to emails. There is also no assistance online, poor service I have ever seen. this is the auto response i am getting and no response from anyone: See bellow even after emailing the alternative contacts.
Dear Valued Customer,
Kindly note that I am currently Out Of Office for the morning. Please contact Zandile Mathonsi or Joelene Meldrum on *** or email *** and *** for assistance.
We appreciate your understanding.
Warm Regards
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
21 Jun 2023, 11:38Good Day Clever
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Jun 2023, 11:38
Official
Good Day Clever
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
22 Jun 2023, 12:07Good Day Clever
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Jun 2023, 12:07
Official
Good Day Clever
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***