standard bank poor service

Item: Standard Bank
Rating: 1
Author: elmon P

I have a account with the bank, on which on the 11/01/2021, the amount of R20 283,44 was drawn out of my account without my authorization, I lock call with the bank and I was told the issue will be resolved on 27/01/2021 but still to day is not solve. the worse is that I need that money to pay my business rental. this one the poorest service I ever receive from this bank

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

29 Jan 2021, 01:21

Hello Elmon

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply29 Jan 2021, 01:21

Official