Standard Bank Poor Service and Irresponsible with personal data/documents.

Standard Bank phoned me to offer me a credit card. Sent through all my FICA documents and never heard from them again.

Two months later I followed up and they couldn't get to the bottom of it. The application was on their system but no one was working on it. It was escalated several times and they would always phone me back before the end of the day but no one ever does.

The day that someone did phone I was surprised to be told that Standard Bank had lost my application and documents somewhere in the system and that they would need me to resubmit the whole application. I requested to fimd out where my documents were and someone would have phoned me by the end of the day... That was a week ago.

The worst Customer Service and Administrators of personal details I have ever encountered!