KP
Kevin P
1 reviews | Active since Jul 2016
22 Feb 2021, 13:18
Standard Bank poor service
I have been calling several time for my issue, wasting my airtime, Consultants transfer / put me on hold and cut my call several times.
My issue is still not resolved, emails are ignored.
This is extremely frustrating.
I am definitely moving to another bank after this experience.
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Replies (1)
Standard Bank's replyOfficial
23 Feb 2021, 00:50Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply23 Feb 2021, 00:50
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
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