Standard Bank Poor Service

Item: Standard Bank
Rating: 1
Author: Padson M

Terrible Service. The standard bank consulted just decided to freeze my account without my consent. I phoned the standard bank complaint Department and all they did was to help to unfreeze the account but not telling me whether the consulted who freezed my account was right or wrong. The matter was not resolved to my satisfaction and i am in the process of closing all the accounts that i have with Standard Bank.

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

13 Nov 2019, 04:05

Hello Padson

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***

*** (fax)
***

Standard Bank's reply13 Nov 2019, 04:05

Official