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samuel N

1 reviews | Active since Oct 2015

20 May 2025, 03:52

Standard bank poor service

I am totally dissapointed as I requested standard bank to contact till date no one has done so as I wanted to down grade my account. My account is accuring cost and fees and I want to know due to standard bank being negligent who going to be paying the outstanding amounts due on my account.

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Replies (3)
Standard Bank
Standard Bank's reply20 May 2025, 07:04
Official
Dear Samuel, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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samuel N's update20 May 2025, 16:00
Reviewer Update
Please contact me Tommorrow but let me know time so I can be available.
Standard Bank
Standard Bank's reply20 May 2025, 16:11
Official
Good day Samuel,

Thank you for the update.

We have scheduled  call time for 9am tomorrow. 

Kind regards
Standard Bank Hello Peter Team
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