Standard Bank Poor Service

I am so disappointed and frustrated at the lack of diligence and assistance of the Standard Bank call centre consultants. The rudeness when verifying your identity through stupid questions, unlike other Banks that use voice recognition and the continual excuse of their systems being slow or offline. Yesterday I went on the internet to search for a Standard Bank Cash Depositing Atm in Randburg and each listing from the internet turned out to be a Cash withdrawal Atm, not a Cash Depositing Atm. So in desperation I called the Standard Bank Call Centre. Firstly, you wait for ages to speak to a consultant and when you finally get through you are informed they can not assist you and you will be transferred to the relevant department. Again you sit waiting till a consultant answers. I asked a simple question as to where was the nearest Cash Depositing Atm in Randburg and Buzie informed me that his system was taking a long time, requested my name and contact number and said he would call me back within 15 minutes. Two hours later I had still not received a call back from Buzie, so I again called the Call Centre and eventually spoke to a consultant Debra. I asked to speak with Call Centre manager and was informed by Debra that they were working from home. She asked if she could assist and after asking my simple question again, she stated she was unable to assist, but that she would get Buzie to call me to which I still have not received a call. I eventually found a Cash Depositing Atm at Nicholway in Bryanston, only to find that there is no option to deposit money into your Bond account as previously available, only the options to deposit into your Currant or Credit card accounts. Standard Bank have proceeded to close Branch after Branch making very inconvenient for clients to visit a Branch near to them. When the Randburg Branch closed, nobody contacted me to ask where I would like my account transferred to and just automatically transferred it to Clearwater Branch which is approximately 25km away from me. I have 10 months left until my Bond is fully paid up and once that is completed I will move my Accounts to a Banking Institution that cares about their clients and offers the service that they advertise.