FL
Flory L
1 reviews | Active since Jul 2020
10 Jan 2023, 13:29
Standard bank poor service
I have been owing standard bank personal loan and my account ended up being on arrears for not paying but I continue to make payments per month as expected. December 2022 I asked to give a settlement letter which they offered me a good deal . I did settlement this loan for 8k cash on 21 December Even today they can't provide me with my settlement letter that's how standard bank **** people.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
10 Jan 2023, 13:32Dear Flory
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Our team will look into this matter and provide you with feedback.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply10 Jan 2023, 13:32
Official
Dear Flory
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Our team will look into this matter and provide you with feedback.
Kindest regards,
Standard Bank Hello Peter Team
FL
Flory L's updateReviewer Update
10 Jan 2023, 13:36U failed to deliver. From 21 December till even your lawyer they are using been requesting the settlement letter from you
FL
Flory L's update10 Jan 2023, 13:36
Reviewer Update
U failed to deliver. From 21 December till even your lawyer they are using been requesting the settlement letter from you
Standard Bank's replyOfficial
10 Jan 2023, 13:39Hello Flory
We will have a look into your case. And our team will contact you once we have investigated the matter.
Please await a call
We will have a look into your case. And our team will contact you once we have investigated the matter.
Please await a call
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply10 Jan 2023, 13:39
Official
Hello Flory
We will have a look into your case. And our team will contact you once we have investigated the matter.
Please await a call
We will have a look into your case. And our team will contact you once we have investigated the matter.
Please await a call
Kindest regards,
Standard Bank Hello Peter Team
FL
Flory L's updateReviewer Update
10 Jan 2023, 15:17How long I must wait . When I paid you guys on 21 December still now
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Flory L's update10 Jan 2023, 15:17
Reviewer Update
How long I must wait . When I paid you guys on 21 December still now
Standard Bank's replyOfficial
10 Jan 2023, 16:16Hello Flory
We understand your frustration, our team is awaiting feedback from the management team. Once they refer back to us. We will make contact and advise.
Please note matter was received today therefore an update may be expected within 24H
Kindest regards,
We understand your frustration, our team is awaiting feedback from the management team. Once they refer back to us. We will make contact and advise.
Please note matter was received today therefore an update may be expected within 24H
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply10 Jan 2023, 16:16
Official
Hello Flory
We understand your frustration, our team is awaiting feedback from the management team. Once they refer back to us. We will make contact and advise.
Please note matter was received today therefore an update may be expected within 24H
Kindest regards,
We understand your frustration, our team is awaiting feedback from the management team. Once they refer back to us. We will make contact and advise.
Please note matter was received today therefore an update may be expected within 24H
Kindest regards,
Standard Bank Hello Peter Team