Standard Bank Poor Service

Item: Standard Bank
Rating: 1
Author: Mantoa R

Standard Bank is the worst bank ever. Its payday and you cant get assistance from them as all their lines are not working. Instant money app I believe was made to make life easier however it has been a nightmare. You do not receive the voucher number and left stranded as the contact lines are ff or you're repeatedly placed on hold until you run out of air and repeat the cycle 5 more times before getting any help

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

25 Feb 2020, 17:02

Hello Mantoa

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre

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Standard Bank's reply25 Feb 2020, 17:02

Official