Standard Bank poor service

<p>Yesterday (08.02.2.107) I attempted to deposit cash into my account at the Standard Bank ATM Cavendish Square however the only confirmation I got was a receipt stating that there is "Cash Jam. Please contact the nearest branch" but the cash was gone.</p> <p>Upon following up telephonically the operator kept me holding for 40 minutes while ostensibly investigating. After that I was told that I have to wait while Standard bank does "further investigations" and it would take a maximum of ten days. My question is, my cash is gone and how on earth can they take 10 days to investigate this?</p> <p> </p> <p>Standard Bank is really shortchanging me and the service is poor. I was given a reference number for my call, which is ********** 695.</p> <p> </p>