DW
Donovan W
1 reviews | Active since Nov 2016
28 Jun 2024, 09:40
Standard Bank Poor service
I have no response from Standard Bank for a simple request of a tax certificate on my homeloan. I have sent three follow up emails .
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
28 Jun 2024, 09:44Hi Donovan
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply28 Jun 2024, 09:44
Official
Hi Donovan
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
28 Jun 2024, 15:13Hi Donovan
We appreciate you answering our call. We have sent the tax certificate for the home loan via email. we would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
We appreciate you answering our call. We have sent the tax certificate for the home loan via email. we would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply28 Jun 2024, 15:13
Official
Hi Donovan
We appreciate you answering our call. We have sent the tax certificate for the home loan via email. we would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
We appreciate you answering our call. We have sent the tax certificate for the home loan via email. we would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
DW
Donovan W's updateReviewer Update
28 Jun 2024, 15:39Many thanks for the prompt response. I rep**** to the email as one statement missing.
DW
Donovan W's update28 Jun 2024, 15:39
Reviewer Update
Many thanks for the prompt response. I rep**** to the email as one statement missing.