Standard bank poor service

Item: Standard Bank
Rating: 1

I requested a settlement amount on my credit card and have been waiting now for more than a week. I have mailed several times and tried to phone without success. This is very very poor

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

30 Jul 2019, 05:02

  Dear Chantelle
Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre

Standard Bank's reply30 Jul 2019, 05:02

Official

  Dear Chantelle
Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre

Standard Bank's replyOfficial

30 Jul 2019, 05:16

  Dear Chantelle
Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre

Standard Bank's reply30 Jul 2019, 05:16

Official

  Dear Chantelle
Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre

Standard Bank's replyOfficial

14 Aug 2019, 08:45

Dear Chantelle Frick

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Standard Bank's reply14 Aug 2019, 08:45

Official