1 reviews | Active since Dec 2013
Standard Bank poor service
This is a review on standard Bank international banking section. Try contacting their call centre to find out where your inward funds are. I waited 15 mins on the call centre. My money ran out. I am calling from out of the country. The call centre encourages the caller to send an email. Good luck as the email doesn't exist. What a joke. Colleagues did a transfer from the same bank at the same time. fnb and ABSA account holders both received their funds this morning but not standard Bank. They state they have a delay of up to 3 days on their inwards funds transfer. Wonder what they do with the interest accumulated on these funds lying in their accounts for 3 days. Advice do to anyone thinking of opening a standard Bank account. Think again. And the response to hello Peter is anot automated response. No one ever gets back to you actually. Please hello Peter do not list standard Bank as a company that responds because they do not respond.
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
