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Felicity B

1 reviews | Active since Jul 2023

23 Nov 2023, 05:48

Standard Bank poor service

About a week ago my account was block they said I should sent affidavit to ***** department to support my statement, imagine my account was closed because I received R10500 from my husband whos been using his own account for 30 years who is business man, he also wrote and sent them his affidavit to support my own statement, my husband has been with this bank for over 30 years bought cars and house using them today because of R10.000 they close our account.... Standard bank should let all. Black. People stop using their account because this is not fair, now I can't use my own money because of I think it's black hate, I think this. Matter would have been sorted by now if I was not black, I just want to make others aware of how other. Fellow black. People suffer in this institution. I wil write everyday in every social platform about this... From here I'm going to social media to make people aware and that we must boycott std bank let them remain with their bank, I don't think theirs law in south africa or what this institution are doing to us is lawful. I hate this bank, I used to tell people that this is the best bank, I don't believe what they did to me, now I believe that blacks are not been treated well, they said my issue with sorted within 48 hour of them receiving my affidavit it's almost a week now.. No one contacted me, if their was a ***** a case opened against this matter why I'm not arrested people must know this, ***xx bank... I hate eve mentioning it's name.. Give me My money I Wil never use your bank against. Let's all boycort this ******x bank. STANDARD BANK **** BANK....

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Replies (2)
Standard Bank
Standard Bank's reply23 Nov 2023, 06:53
Official
Good Day Felicity

We are  saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply27 Nov 2023, 15:20
Official
Good day 

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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