Standard bank Poor Service

My business account has been hacked more than once. The moment you report the ***** the bank stop your account. Also a sms is send that your feedback will take 72 hours. Wel, its been more than 10 days and my R31 700 is still missing and Standard bank is no help. If you call the ***** dep you will be kept on the phone for more than 2 hours with no help. I will report this at the Ombudsman an Banking Asosiatiob of South Africa. This is theft and the worst bank ever.