Standard bank poor poor service!!!

I have the most terrible experience with Standard bank Vaal mall Vanderbijlpark and my problem is not sorted yet! I have 2 debit cards on my account 1 fom me and 1 for my wife. My wife's card expired so i went on the 21 August 2020 to the vaal mall branch to find out it is closed. So i went to the main branch in town and stand for one and a half hour outside. At the door i was told that the q inside is double the length of the one outside so i decide to left as someone told me the vaal mall branch opened up today the 24 August 2020. This morning i was at the vaal mall branch at 8:30am 4th in the q. They opened at 9. At 9 one of the employees came and tell us that they will open at 9:30 they have training! At 10:15 they eventually open. Inside the bank i was still sitting for more than 20min. At the counter i told the lady that i need a new bank card. She said to me that they are out of stock and that I will have to go to the main branch. That for the most simple reason you can have at a bank. Well the she said she can help me with a student card instead. I told the lady to just give me back my card and id document and i left. I was waisting more than 5 hours and my problem isn't solved yet! Im finished with standard bank!