MB
Magda B

1 reviews | Active since Jun 2013

17 Feb 2025, 19:09

Standard Bank Poor Performance

Second Complaint Still no positive feedback regarding my case with Sharmaine Chihuri at DebtBusters: Standard Bank Credit Card.

On the 10th of February 2025 I've sent proof of payment (All Statements from 2019 - 2024 to Bham and Dahya attorney's email: *** to inform them that the credit card was paid in full 5 September 2024. Standard Bank did not issue a paid-up letter. They terminated it from DebtBusters and then there was a so-called outstanding amount growing with interest. Today I received a call from a lady by the name of Teboho who told me that there has been a dispute regarding the outstanding amount. They refuse to assist Sharmaine at DebtBusters to solve this problem after I gave them my consent time after time.

All me and Sharmaine asked is a letter of full payment. They refuse to thoroughly investigate the statements I provided and solve this problem. DebtBusters has been appointed from day one to help me with my finances.

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Replies (1)
Standard Bank
Standard Bank's reply18 Feb 2025, 05:39
Official
Good day , 

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
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