PO
Preston O'Reilly
1 reviews | Active since Jan 2019
09 Oct 2024, 16:28
Standard Bank poor customer service
I've been trying to get a hold of Standard banks home loan department for over a week now. Everytime I call I am told I'll receive a call back from the relevant people. I have sent 2 complaints already to their customer care not even they call you back!! This bank is nothing but stress I can't wait to close every single account I have with them!!!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
09 Oct 2024, 16:30Dear Preston
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Oct 2024, 16:30
Official
Dear Preston
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
14 Oct 2024, 15:34Dear Preston
Please be advised that has made multiple attempts to contact you.
Kindly check the email that was sent and reply appropriately.
Eager to hear your thoughts.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Please be advised that has made multiple attempts to contact you.
Kindly check the email that was sent and reply appropriately.
Eager to hear your thoughts.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Oct 2024, 15:34
Official
Dear Preston
Please be advised that has made multiple attempts to contact you.
Kindly check the email that was sent and reply appropriately.
Eager to hear your thoughts.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Please be advised that has made multiple attempts to contact you.
Kindly check the email that was sent and reply appropriately.
Eager to hear your thoughts.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
15 Oct 2024, 08:16Good Morning Preston
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not speak to you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Oct 2024, 08:16
Official
Good Morning Preston
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not speak to you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Kindest regards
Standard Bank Hello Peter Team
***