1 reviews | Active since May 2013
Standard Bank - Poor customer service
Incoming international transfer - Sending bank maintains MT103 was sent, Standard Bank says nope and wants me to pay the Sending bank to to a trace. All that happens in the end is a back and forth email between me and a pretty useless customer service person. I'm actually willing to bet no one has bothered to even check it out for me!
Thank you for posting your comment.
We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Martin
Thank you once again for your posting.
I refer to my email correspondence and can confirm that we have responded to the matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Martin
Thank you once again for your posting.
I refer to my email correspondence and can confirm that we have responded to the matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***