1 reviews | Active since Jan 2016

13 Apr 2016, 12:00

Standard Bank-Poor business practice

I have been with standard Bank, regrettably, for over 30 years. Strange thing is I just wanted to re-instate my overdraft and credit card limits to where they were previously. I VOLUNTARILY had them reduced previously. The Bank Manager, Arcadia Branch, Standard Bank refused to accept a salary advice that was 4 months old (because it exceeded the 3 months period) yet the machine just outside doesn't even need a salary advice to do just that!!! The Bank Manager agreed that it did not make sense but that's just how its done!! <br> <br> It was just the kick I needed to go to another bank. Should have heeded the advice of the wise.

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Replies (1)
Standard Bank
Standard Bank's reply14 Apr 2016, 12:12
Official
Hello paul moodley,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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