SN
Siya N
1 reviews | Active since Nov 2019
14 Nov 2019, 10:48
Standard Bank Please Return My Money
Went to an ATM to withdraw R900, technical error message pops up, SMS saying my money was withdrawn shows. Was told that funds would be returned but f have still not been returned to my account 3 days later.
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Replies (2)
Standard Bank's replyOfficial
14 Nov 2019, 14:09Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply14 Nov 2019, 14:09
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
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Standard Bank's replyOfficial
18 Nov 2019, 11:44Dear Siya Ngxambuza
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply18 Nov 2019, 11:44
Official
Dear Siya Ngxambuza
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***