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Zukisa Z

1 reviews | Active since Jul 2020

01 Jan 2021, 09:09

Standard Bank, please remove my name from credit report I never owe you

I'm so disappointed and confused with Standard Bank for putting enquire on my credit report while I don't owe them anything, my accounts are up to date and I never had a loan with so what is enquiry for?

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Replies (2)
Standard Bank
Standard Bank's reply02 Jan 2021, 01:53
Official
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply05 Jan 2021, 13:21
Official
Hello Zukisa Zwali

Thank you for bringing your concerns to our attention. 

An email was sent to you requesting further details.

Awaiting your response.

Kind regards 
Complaint Resolution Centre 
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