1 reviews | Active since Jun 2012
Standard Bank please look after your ATMS
<p>In the last three months, I have found myself constantly disappointed by the ATMs at The Wedge Shopping Centre, Morningside, and 90 Degrees on Rivonia. More than half the time (in my experience with them in this time period) they are plagued by technical problems, including not being able to read cards or time out errors after failing to print a mini bank statement from the previous customer. Unfortunately for me, they happen to be the nearest Standard Bank ATMs from where I work.</p> <p>The technicians that allegedly maintain these ATMS have had enough time to fix them. Perhaps they are too busy (unlikely), *********** or simply don’t care (perhaps both). It matters not as quite a substantial number of people are repeatedly inconvenienced by these poorly maintained ATMs. Hence, I had no choice but to publicly name and shame on HelloPeter for a relatively minor issue, which could have been avoided had these ATMs been properly maintained.</p> <p>I trust that this matter will be attended to and that I will not have to post a complaint about this again.</p>
Good day Christopher
Thank you for your posting.
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Complaint Resolution Centre
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********** (fax)
**********Good day Christopher
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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********** (fax)
**********Good day Christopher
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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********** (fax)
**********
Good day Christopher
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
**********
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
**********
