TR
Tanja R
1 reviews | Active since Jan 2019
24 May 2020, 14:01
STANDARD BANK PLEASE HELP!!!!!!
GOOD DAY...
I REQUESTED A PAYMENT TO BE REVERSED ON TUESDAY... IMMEDIATELY STANDARD BANK TOOK OFF THE R292.55 OFF MY ACCOUNT... ON WEDNESDAY I PHONED IN AND ASKED THEM TO COMPLETELY CANCEL THE TRANSACTION AND LEAVE THE MONEY... SERVICE REQUEST NR ***... CONSIDERING THAT THE MONEY ALREADY WENT OFF CAN SOMEONE PLEASE PHONE ME AND CAN WE RATHER REVERSE THE R2000 PLEASE. SORRY FOR ALL THE UP AND DOWN BUT THINK IT WOULD BE BETTER IF I REVERSE IT... IM NOT GETTING ANY UIF NOW AND ITS BUSY GETTING VERY HARD TO LIVE WITHOUT MONEY,,,
MY CONTACT NUMBER IS: ***
THE ORIGINAL REF NR IS QMRC***
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
25 May 2020, 04:56Hello Tanja
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply25 May 2020, 04:56
Official
Hello Tanja
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
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Tanja R's updateReviewer Update
25 May 2020, 09:25THANK YOU... I APPRECIATE ALL YOUR HELP IN THIS MATTER... I WOULD RATHER JUST REVERSE THE R2000 PAYMENT AS THE R292.55 HAS ALREADY BEEN TAKEN OFF MY ACCOUNT.
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Tanja R's update25 May 2020, 09:25
Reviewer Update
THANK YOU... I APPRECIATE ALL YOUR HELP IN THIS MATTER... I WOULD RATHER JUST REVERSE THE R2000 PAYMENT AS THE R292.55 HAS ALREADY BEEN TAKEN OFF MY ACCOUNT.
Standard Bank's replyOfficial
01 Jun 2020, 10:32Dear Tanja
Thank you for posting your comments.
Thank you for posting your comments.
An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards,
Complaint Resolution Centre
**********
**********
********** (fax)
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Standard Bank's reply01 Jun 2020, 10:32
Official
Dear Tanja
Thank you for posting your comments.
Thank you for posting your comments.
An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards,
Complaint Resolution Centre
**********
**********
********** (fax)
***********
***********