Standard Bank phone call - bad service

<p>My main gripe with the service i received from standard bank today (19 Dec 2016, +- 09:40 am) was that I waited 40 minutes on the phone to speak to a consultant to help me with activating an incoming payment from overseas. Ashley Mile, who was the consultant I spoke with, also lacked interpersonal s****s whilst I spoke with him. Overall, this is not the first time I get frustrated with Std Banks slow and unfriendly service. When you have waited so long on the phone to resolve an issue, the last thing you need is someone on the other end who doesn't explain things clearly in an impolite manner. Services like these are in short supply. I expect more Std bank!</p>