1 reviews | Active since May 2016
Standard bank phishing **** initiated by Standard Bank Employees!
<p>I called standard bank re a phishing **** email I had received. They promised to get a manager to call me back, no one did. I then received another email - very similar to the first. I called again (spoke to Vesh) and was promised a manager would call me back within half an hour. No-one called. I called again (spoke to Bridget) who transferred me to a manager....I waited more than 5 minutes before hanging up. What a brilliant ****, quite clearly initiated by standard bank staff. Send the first phishing mail, wait for the complaint and then catch them on the follow up email. Now to report it to the police...</p>
Good day Michael David Cohen
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Michael David Cohen
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
I called the number on your email. Kabelo transferred the call to you and you didn't pick up. Really!? I find a ***** being perpetrated from your call centre and you don't have time to give me a call? When your senior managers ask you why I left standard bank, the reason is your slapgat attitude! Well done, your gross negligence just lost you a customer and you have a ******** syndicate perpetrating ***** from your call centre! Guess you better start looking for a new job, I believe Jacob Zuma is looking for a new PR person...you have a chance :-)
I called the number on your email. Kabelo transferred the call to you and you didn't pick up. Really!? I find a ***** being perpetrated from your call centre and you don't have time to give me a call? When your senior managers ask you why I left standard bank, the reason is your slapgat attitude! Well done, your gross negligence just lost you a customer and you have a ******** syndicate perpetrating ***** from your call centre! Guess you better start looking for a new job, I believe Jacob Zuma is looking for a new PR person...you have a chance :-)
I have also forwarded those emails to your call centre staff 3 times now! And you want me to do it again?????? Really?????
I have also forwarded those emails to your call centre staff 3 times now! And you want me to do it again?????? Really?????
Good day Michael David Cohen
Thank you for your response.
We sincerly apologise for any inconvenience caused, please note that we unfortunately do not have the emails your refer to above.
Please respond to the email sent to you on the 22-09-2016 in order for us to assist further.
We patiently await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Michael David Cohen
Thank you for your response.
We sincerly apologise for any inconvenience caused, please note that we unfortunately do not have the emails your refer to above.
Please respond to the email sent to you on the 22-09-2016 in order for us to assist further.
We patiently await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***