Standard bank phalaborwa a disgrace

I have been waiting for over 45 min to activate internet banking as i have been struggling for two weeks- the place is filthy and smells extremely bad. There is 3 consultants on duty. One has been absent from her desk since i came into the bank - the other consultant has been playing gameS and is rude when i ask for help. The third consultant is talking to her friend also being rude when i asked for help. This is disgusting. I will be closing ALL my business accounts with standard bank