KR
Karin R

1 reviews | Active since Mar 2019

19 Mar 2019, 08:42

Standard Bank personalised customer service

Drika Kimmins at Standard Bank's Bedford Gardens branch really impressed me with above-and-beyond customer service! She listened carefully, understood my unique requirements immediately and then explained all the options to me in clear and concise terms. I had prepared myself for days worth of hassle and paperwork but by the time I left her desk everything was sorted and done. Thank you so much!

Even the triage of waiting customers was done with a personal touch that ensured you are connected with the most appropriate consultant as fast and efficiently as possible. Nice work Standard Bank :)

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Replies (1)
Standard Bank
Standard Bank's reply19 Mar 2019, 09:18
Official
Hi Karin

Thank you for taking the time to compliment our staff.
We will pass on your thanks and comments to the relevant team member. 

We greatly appreciate your continued support.

Regards,

Complaint Resolution Centre 
Tel:***
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