Standard Bank perpetual issues

Standard Bank your mandatory Trust call security feature is blocking my access to the app. There is no option to skip and even trying to accept it goes nowhere. This is extremely frustrating. Did you test the feature properly before implementing? Or did you implement without resolving bugs? Did you even consider the client's right to opt out of using the feature? There are so many complaints on different online platforms yet by this morning it has not been fixed. Are you really waiting for individual clients to call in and inform you of this issue? The call centre is obviously inundated with calls as I was on hold this morning but gave up because you don't pay for my airtime.