1 reviews | Active since Aug 2013
Standard bank perhaps not best Financial partner
Standard Bank is not bothered with the financial wellbeing of their clients. very sad from a financial service provider.
I have a complaint about how they dealt with me regarding the privilege of doing more business with me in changing my bond to them. if I knew how they worked I would never have decided to get into bed with them
1. I was never informed upon agreeing to move my bond originally that I would have to pay more lawyer fees with moving this bond and giving standard bank business than what I originally paid lawyer fees when I initially purchased the property.
2. To just change the bond from one bank to another dvh lawyers informed me this could have been done and is usually done for under R3000.00 however just after I agreed to swop to my new bank my bond I got informed by dvh that my new bank that I was very impressed with initially requested a lot of extra not needed things done with a bond move from one bank to another. I was not informed when I originally agreed about this utter bad banking ideas and the huge costs involved with just the one lawyer company not even mentioning the second company now requiring money. This leaves a very bitter taste of evil intend. Makes me feel I am being punished for not using the lawyers the bank recommended. Perhaps someone at the bank recommend the lawyer company for a under table backhand fee. I would like this also investigated.
3. Out of the fact that I agreed initially I just went along with these inflated fees that the bank got dvh to do just because I didn't want whoever at the bank to get into trouble not knowing that I was never told the full truth nor did the bank tell me that with their ridiculous workings I now will even have to pay a second lawyer fees that I was not told about. Probably since I didn't want to pay the banks prescribed lawyer R20 000.00 for this simple bond switch that the bank should be happy about my business and loyalty to my new bank. No rather they will ensure I pay R20 000.00 in lawyer fees no matter what it takes.
This is done maliciously and with bad intend. If at all possible I feel I should cancel this whole bond change and leave the lawyers all to sue standard bank for their fees. This will go to the banking and lawyer ombuds and other governing bodies if not resolved in an acceptable manner.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
