RH
Rudi H

1 reviews | Active since Nov 2017

08 Jun 2018, 09:21

Standard Bank pathetic service again and again

After my first complaint on hellopeter on the 21st of May (Standard Bank pathetic card queries service) I got a response from Standard Bank promising they will send me all the info. That was on the 23rd of May and still I have NOTHING. I still say Standard Bank got pathetic service.

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Replies (2)
Standard Bank
Standard Bank's reply08 Jun 2018, 16:09
Official

Dear Rudi Heyneke

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply14 Jun 2018, 10:16
Official

Dear Rudi Heyneke

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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