SR
Shanice R
1 reviews | Active since Apr 2020
25 Jul 2020, 07:06
Standard Bank Pathetic Service
I have emailed Standard Bank countless times regarding my payment relief for my vehicle. Their service is disgusting and they have been of no assistance to any of their clients during this difficult time. I am yet to receive a response from them regarding this issue.
Standard Bank has no regard for their clients, and their customer service is pathetic.
Compared to every other bank which is helping their clients and understanding their financial situation, Standard Bank has done the complete opposite.
Extremely disappointed!!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
26 Jul 2020, 05:28Hello Shanice,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply26 Jul 2020, 05:28
Official
Hello Shanice,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
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Standard Bank's replyOfficial
28 Jul 2020, 14:54Dear Shanice
An email has been sent to you requesting further details, we still have not received a response from you.
Kind regards,
An email has been sent to you requesting further details, we still have not received a response from you.
Kind regards,
Complaint Resolution Centre
**********
**********
********** (fax)
***********
***********
Standard Bank's reply28 Jul 2020, 14:54
Official
Dear Shanice
An email has been sent to you requesting further details, we still have not received a response from you.
Kind regards,
An email has been sent to you requesting further details, we still have not received a response from you.
Kind regards,
Complaint Resolution Centre
**********
**********
********** (fax)
***********
***********