Standard bank pathetic service

<p>My Fiance went to the Standard Bank Promenade branch in Mitchells plain to open up a savings account because the online banking app was not allowing this which is even more pathetic, she went into the branch on the 3 June 2017 sat there for two hours only to be told the system is not allowing to open up an account. the lady advised she will send it away and will contact her to let her know when the account is open. its 2 freaken weeks and no one called there is still no account and when she went back to the branch today guess what? they cannot find any records. how pathetic of a bank can you be? and to open up somthing as simple as a savings account. Clearly certain people in your orginazation does not take there jobs seriously. I would like you to take this up directly with the manager of that branch and get this matter resolved please contact Charlize on email **********