LSM
Lee-ann S Morgan
1 reviews | Active since Oct 2020
26 Oct 2020, 21:17
Standard bank pathetic service
Standard bank gave me a payment relief Emailed me confirmation but never loaded it on their system, surprisingly My account has been handed over, the people you speak too ignores any explanation, I have sent it through proof of relief several times, they refuse to help or listen. Called standard bank, went to branch all I'm told it's escalated.Not Resolved
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Standard Bank's replyOfficial
27 Oct 2020, 05:52Hello Lee-ann
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply27 Oct 2020, 05:52
Official
Hello Lee-ann
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***