STANDARD BANK PATHETIC SERVICE

After spending over 20 minutes waiting to get through to a consultant, I was made to hold on for a further 8 minutes while she checked God know what on the system. Needless to say, she could not resolve my issue and would pass it on to the relevant department. That was Friday, on Saturday afternoon I get a call to say my query has been escalated and I would receive a response on Monday. It''s now 17h15 on Monday, still mo response. My reference is ***. I wish there was an option to give you a zero star rating