HM
Hanlie M

1 reviews | Active since Jul 2021

27 Aug 2025, 14:36

Standard Bank - Pathetic security and service

They do not even deserve 1 star! No accountability on the amount of individuals in their organisation that are de*****ing individuals like me. I was de*****ed in May by which can only be an inside job due to the amount of personal log in information the individual had. I reported it immediately and my card was blocked. I could only report it at the police station the next day as I was travelling alone & could not risk going out on my own late at night. Now the rejected my claim "as it was not reported to the police immediately". The amount of people that are loosing money to your weak security is insane.

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Replies (1)
Standard Bank
Standard Bank's reply27 Aug 2025, 14:40
Official
Good day Hanlie, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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