Standard bank pathetic prestige services. Do not open a prestige account

I am disgusted at the manner that a supposedly Prestige bank account holder recieved customer service. No interaction whatsoever. I have asked for my account to be closed about 2 weeks ago with valid reason and to date I still have no assistance my account has just been accumulating bank charges as I am no longer using this bank account. I have spoke to 3 so called prestige bankers with no help at all. Standard bank must be the most pathetic prestige banking I’ve come actorss. I will rather bank with capitec savings account then deal with a bank that’s constantly allowing my account o incur bank charges to benefit from me. Is this the way a bank makes money by allowing transactions to continuously run through an account yet it is evident there is no longer funds in the account. To me that is ***** from the bank itself. First it was the bank not protecting my account and now once again. I have asked for this account to be closed when it was at a R0 balance after I paid almost R500 worth of bank charges, it was not closed yet again the account has accumulated fees to date of R619 and the account has still not been closed after it was escalated to have it closed. What type of ***** is this STANDARD BANK. I WANT THESE CHARGES TO STOP AND REMOVED ANS THE ACCOUNT CLOSED HOE MANY TIMES MIST A CLIENT SAY THE SAME THING