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Peter P
1 reviews | Active since Feb 2016
30 Jun 2020, 14:07
Standard Bank pathetic !!
I have been holding 30 minutes now to speak to a internet banking call center agent. this is pathetic and every body is blaming cov 19, just funny that Capitec answered within 5 min.
Helpful (0)
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Replies (3)
Standard Bank's replyOfficial
01 Jul 2020, 01:46 Hello Peter
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
**********
***********
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply01 Jul 2020, 01:46
Official
Hello Peter
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
**********
***********
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
**********
***********
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Peter P's updateReviewer Update
01 Jul 2020, 12:47i am not someone that will unnecessary write negative reviews. I am still struggling to resolve my issues to unblock my internet banking profile. I have also requested a call back from SB ( the call back is a option on there website)- its more than 48 hours now ans still no call back. I am calling them as i am writing this review and have been holding for 20 min already. I cannot believe that such a big company can be this inefficient !!
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Peter P's update01 Jul 2020, 12:47
Reviewer Update
i am not someone that will unnecessary write negative reviews. I am still struggling to resolve my issues to unblock my internet banking profile. I have also requested a call back from SB ( the call back is a option on there website)- its more than 48 hours now ans still no call back. I am calling them as i am writing this review and have been holding for 20 min already. I cannot believe that such a big company can be this inefficient !!
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Peter P's updateReviewer Update
03 Jul 2020, 13:17Still no call back from Standard bank. Tried calling today again. Holding on for more than 20 min. cannot hold on any longer. Also still no response from Standard Bank. I urge anyone reading this review and looking for a new Bank NOT to consider SBSA. I have been a client of them for the past 35 years, but sadly to say i have opened a account with Capitec and will be visiting FNB to open my new business account
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Peter P's update03 Jul 2020, 13:17
Reviewer Update
Still no call back from Standard bank. Tried calling today again. Holding on for more than 20 min. cannot hold on any longer. Also still no response from Standard Bank. I urge anyone reading this review and looking for a new Bank NOT to consider SBSA. I have been a client of them for the past 35 years, but sadly to say i have opened a account with Capitec and will be visiting FNB to open my new business account