PJ
Penelope' Johnson

1 reviews | Active since Apr 2019

08 May 2023, 12:02

Standard bank pathetic ***** devision

Facebook is taking money off my bank account *****ulently. About R500. 00 in the past week. No idea how they got my account details. Opened a case of ***** with standard bank. They were supposed to of stopped my card and issue me with a new one. In the meantime Facebook attempted to take more money and put my account in the red. Standard tells me to bring my account (that they were supposed to have closed) up to date before they will assist me. I have never in my life seen such incompetence. Disgusting

0
Replies (3)
Standard Bank
Standard Bank's reply08 May 2023, 12:03
Official
Hi Penelope

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
PJ
Penelope' Johnson's update08 May 2023, 15:08
Reviewer Update
Thank you

Standard Bank
Standard Bank's reply08 May 2023, 15:15
Official
Good Day Penelope 

You are welcome .

Kind Regards
Standard Bank Hello Peter Team
***